Sweating about an interview coming up where you’re going to be applying as a Commercial Loan Servicing Representative? Don’t sweat it! Here you can find some of the most often asked Commercial Loan Servicing Representative interview questions with advice on how to reply. Read on!
Do you have any experience working as a Commercial Loan Servicing Representative?
This one’s pretty simple – discuss your experience as it relates to the job you’re applying for. Don’t get caught off guard by this question should you not any actual experience. Plan ahead and have something relatable to share. In this way, you can turn a simple ‘no’ into an opportunity to demonstrate your awareness of related skillsets.
Answer Sample:
I believe the core requirement for x is y – and through my volunteer work I gained a ton of experience in how x fundamentally relates to y
As we move into the future, what challenges do you feel our industry is facing, especially the role of Commercial Loan Servicing Representative?
There are a variety of ways to answer this one. AI, automation, and inexpensive labor are all interesting items to bring up. However, be prepared to explain why you answered the way you did – and do some research ahead of time.
Answer Sample:
Like many things, I belive that with change comes opportunity
What systems have you developed to reduce/eliminate errors in your work?
While we all make mistakes, accountants can afford no such luxury. Here, your interviewer isn’t looking for some superhuman form of error free workmanship. What they’re looking for here is some sort of system of checks and balances.
Answer Sample:
Rain or shine, I always make sure that x is reviewed 3 times over and referenced against y before it goes out the door
Tell me about a time you used graphs, charts, and data to drive home a point?
The truth is in the numbers. While it may be the epitomy of ‘nerdery’, story telling through data is a critical skill for those in the financial profession. The key to answering this question is focusing on the outcome of data you furnished – and why it mattered.
Answer Sample:
In a recent client meeting, by clearly visualizing some key figures we were able to save them $10s of thousands in tax payable.
Have you ever had to give someone difficult feedback?
One of the most difficult things to dispense – and receive – is critique of work. Anyone who has spent enough time in this industry realizes that human error is part of the job, and no one is perfect. Here, the important thing to do is let your interviewer know how you overcame this particular challenge. How accountable were the parties involved? Your ability to navigate though difficult situations will place you high on just about any accounting employer’s list.
Answer Sample:
Ive been on both ends of critical feedback, and clear, consice presnetation of facts is paramount, as is accountability
Give me an example of when your attention (or lack of attention) affected the outcome of a project. Why?
The devil is in the details – and even more so with accounting! You’d be hard pressed to find any job in the accounting & finance industry where being detail oriented isn’t a major requirement. Here, your interviewer is looking for examples.
Answer Sample:
By ensuring that x and y were carefully reviewed, the organization was able to save immensely on z
Which software and/or applications are you proficient in?
Every modern accounting practice will require some level of proficiency when it comes to software. In the event that you don’t have experience with popular software, familiarize yourself with industry standards ahead of time. Do some research and investigate new platforms or recent developments in the software field.
Answer Sample:
Im proficient in x and y, but ive ready tons of good things about z and would love to learn more about it
Culture is important to us here. Which style of work enviornment do feel most productive in?
Work culture is huge and for good reason these days. Simply put, culture fit means that your values are in alignment with your prospective employer’s. While you may be a lone wolf, be careful how you answer this question should it fall out of alignment with the organization.
Answer Sample:
I succeed when given clear expectations of me and my team, and find a balance of working individually as well as alongside a team is when Im most content
What made you leave your last job – and why are you choosing us?
This one can be leading, and must be answered carefully. Your need for better pay or indicating that your ‘old boss was an idiot’ may leave your interviewer with the wrong impression of you. Even if you were subject to downsizing or let go for other reasons, keep it short and concise, and avoid drama regardless of how tempting it may be.
Answer Sample:
Working at x was a great experience for a vareity of reasons, but now its time to seek out new challenges