Got a big interview where you’ll be applying as a Mortgage Loan Officer? No worries! Here you can find some of the most often asked Mortgage Loan Officer interview questions with advice on how to reply. Read on!
What experience do you have (if any) as a Mortgage Loan Officer?
Here, you’ll obviously want to speak to your specific skills as they relate to the position you’re applying for. Of course, on the off chance you don’t have any experience in the role, plan ahead and have some examples of tangentially related experience. In this way, you can turn a simple ‘no’ into an opportunity to demonstrate your awareness of related skillsets.
Answer Sample:
While my experience with x is limited, while working under y at my last job I really got to learn the ropes about z
Things are changing quickly in our industry. What do you feel are the biggest challenges within the role of Mortgage Loan Officer?
To be certain, a wide range of answers are acceptable here. Try discussing ‘buzzworthy’ topics like AI, software, and inexpensive labor. No matter what you answer here, do some research ahead of time and be sure you can back up your answer.
Answer Sample:
Its hard to know for sure with industry factors such as x and y changing so many things – all I can say is that Im excited for the challenges that come with that
What systems have you developed to reduce/eliminate errors in your work?
To err is human, but not when it comes to accounting. No, the company you are applying to isn’t expecting their employees to be flawless. What they’re seeking here is some method you deploy for QA.
Answer Sample:
While it sounds quirky, Ive developed my own system for QA that I call the x – its bailed me out more times than I can remember!
Tell me about a time you used graphs, charts, and data to drive home a point?
What’s being asked for here is an example of when you were able to prove a point by providing truth through the data. Most accountants and financial professionals are doing this on a daily basis, but try and illustrate the impact of what you provided.
Answer Sample:
Our department had been struggling for years, but by clearly illustrating the relationship between x and y, we corrected and showed record improvements in the next quarter
Tell me about a time when you received difficult feedback. How did you react?
Difficult feedback is difficult for a reason. Your interviewer realizes that everyone makes mistakes, and they’re not looking to hang you out to dry. What you’re going to want to do here is be sure to let the interviewer know what you did in reaction to this feedback. Was there ownership of a mistake, or deflection? By showing your cool in the reaction itself, you demonstrate leadership characteristics that employers love.
Answer Sample:
No one likes these situations, but Ive found that dealing with it factually and without predjudice tends to be the best approach
Detail is critical in our industry – what do feel makes you a detail oriented person, and why?
Always with the details! As an accountant, this is a serious requirement. Here, your interviewer is looking for examples.
Answer Sample:
By ensuring that x and y were carefully reviewed, the organization was able to save immensely on z
Which accounting specific software are you familiar with?
Every modern accounting practice will require some level of proficiency when it comes to software. In the event that you don’t have experience with popular software, familiarize yourself with industry standards ahead of time. Spend a night and compile names of cutting edge platforms, and mention these along with their purpose to your interviewer.
Answer Sample:
The bulk of my experience lies with the x platform, but Im fascinated with some of what the y system is capable of
What sort of work culture do you find most appealing and why?
Every company wants to find the perfect culture match for their organization. Many studies prove that hiring for culture first and ability second yields far superior results. While you may be a lone wolf, be careful how you answer this question should it fall out of alignment with the organization.
Answer Sample:
I succeed when expectations and accountability are in place, and equally enjoy a balance of working solo / working as a team”
What made you leave your last job – and why are you choosing us?
An innocent question, but deadly if answered improperly. Your desire for better compensation or venting about the ‘terrible leadership’ at your last job may leave your interviewer with the wrong impression of you. Regardless of the reason your employment ceased to be, keep it on point and do not get negative here.
Answer Sample:
It was time for me to move on, and I feel as though I am ready for a new challenge