Sweating about an interview coming up where you’re going to be applying as a Research/Returns Clerk? Don’t sweat it! On this page, we’ve listed some of the most common Research/Returns Clerk interview questions as well as some examples of how to answer. Check em out below and thank us later!
What experience do you have as a Research/Returns Clerk?
Here, you’ll obviously want to speak to your specific skills as they relate to the position you’re applying for. What happens if you don’t have any experience? By thinking about the question ahead of time, you can have a reply at your fingertips. Your interviewer will appreciate your ability to relate skills gained in one position to another.
Answer Sample:
While my experience with x is limited, while working under y at my last job I really got to learn the ropes about z
As we move into the future, what challenges do you feel our industry is facing, especially the role of Research/Returns Clerk?
To be certain, a wide range of answers are acceptable here. AI, automation, and inexpensive labor are all interesting items to bring up. However, be prepared to explain why you answered the way you did – and do some research ahead of time.
Answer Sample:
Its hard to know for sure with industry factors such as x and y changing so many things – all I can say is that Im excited for the challenges that come with that
What do you to ensure error free work?
Hey, no one is perfect – but when it comes to accounting & finance, perfection in numbers is expected. While you may be a caped crusader with superhuman error-free work skills, your interviewer won’t buy it. What your interviewer seeks here is a process for quality control.
Answer Sample:
Rain or shine, I always make sure that x is reviewed 3 times over and referenced against y before it goes out the door
Describe a situation you needed to use data to prove a point?
The truth is in the numbers. What’s being asked for here is an example of when you were able to prove a point by providing truth through the data. Most accountants and financial professionals are doing this on a daily basis, but try and illustrate the impact of what you provided.
Answer Sample:
Our department had been struggling for years, but by clearly illustrating the relationship between x and y, we corrected and showed record improvements in the next quarter
Have you ever had to give someone difficult feedback?
Difficult feedback is difficult for a reason. Your interviewer realizes that everyone makes mistakes, and they’re not looking to hang you out to dry. What you’re going to want to do here is be sure to let the interviewer know what you did in reaction to this feedback. Was there ownership of a mistake, or deflection? By showing your cool in the reaction itself, you demonstrate leadership characteristics that employers love.
Answer Sample:
Ill never forget the time my old boss talked to me about x. The way it was handled was totally professional, and thats been my model ever since.
Would those that know you describe you as a detail oriented person? Why might they describe you that way?
Details, details, details! No matter what your role in the accounting industry, this one’s important. Here, your interviewer is looking for examples.
Answer Sample:
A careful review of x revealed that y and z were out of order, ultimately preventing a costly audit
Which online tools, cloud software, or other accounting specific platforms are you familiar with?
You’d be hard pressed to find an accounting firm these days where software isn’t at the cornerstone of how they operate. If your experience is limited, make sure you at least have a basic understanding of industry standards prior to the interview. Take some time to ensure you are able to to name popular applications, and have a solid idea of their purpose.
Answer Sample:
Im proficient in x and y, but ive ready tons of good things about z and would love to learn more about it
What sort of work culture do you find most appealing and why?
Culture is king these days, and for good reason. It’s more than simply ‘the way things are done’, it’s how things are done and why. You’ll want to be careful here, indicating that you are able to thrive in a variety of work enviornments.
Answer Sample:
I succeed when given clear expectations of me and my team, and find a balance of working individually as well as alongside a team is when Im most content
Without revealing too much info – why are you leaving your last job?
Tread lightly! This question can be a dealbreaker if answered improperly. Your desire for better compensation or venting about the ‘terrible leadership’ at your last job may leave your interviewer with the wrong impression of you. Regardless of the reason your employment ceased to be, keep it on point and do not get negative here.
Answer Sample:
Working at x was a great experience for a vareity of reasons, but now its time to seek out new challenges